What We Collect and Why We Use It
When you open an account with us, we collect the registration details you submit — name, email address, and contact number. When you deposit or withdraw using DANA, OVO, or GoPay, our payment processor records the transaction reference and wallet identifier, but we do not store
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your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and to identify unusual login activity. If you contact support, we keep a record of that
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exchange so we can follow up accurately. We use this data to verify your account, process payments, detect fraud, and meet any legal obligations that apply in regions where access is permitted under local law. We do not sell your personal data to third parties or
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share it with advertisers. Data shared with payment processors, fraud-screening tools, and platform infrastructure providers is covered by contractual obligations that restrict its use to delivering the service. You can request a copy of your stored data or ask us to correct inaccurate records — details
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on how to reach us are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.